User reactions to COVID-19 screening chatbots from reputable providers

OBJECTIVES: The objective was to understand how people respond to coronavirus disease 2019 (COVID-19) screening chatbots. MATERIALS AND METHODS: We conducted an online experiment with 371 participants who viewed a COVID-19 screening session between a hotline agent (chatbot or human) and a user with...

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Detalles Bibliográficos
Autores principales: Dennis, Alan R, Kim, Antino, Rahimi, Mohammad, Ayabakan, Sezgin
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Oxford University Press 2020
Materias:
Brief Communications
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7454579/
https://www.ncbi.nlm.nih.gov/pubmed/32984890
http://dx.doi.org/10.1093/jamia/ocaa167

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7454579/
https://www.ncbi.nlm.nih.gov/pubmed/32984890
http://dx.doi.org/10.1093/jamia/ocaa167

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