Reducing perceived health risk to attract hotel customers in the COVID-19 pandemic era: Focused on technology innovation for social distancing and cleanliness

As an essential risk-reduction strategy, technology innovation is likely to play a key role in the hotel industry’s recovery from the 2020 coronavirus pandemic. However, its impact on customer decision-making behavior is unknown. Focusing on technology innovation for reducing guest interaction with...

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Detalles Bibliográficos
Autores principales: Shin, Hakseung, Kang, Juhyun
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Elsevier Ltd. 2020
Materias:
Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7476579/
https://www.ncbi.nlm.nih.gov/pubmed/32921871
http://dx.doi.org/10.1016/j.ijhm.2020.102664

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7476579/
https://www.ncbi.nlm.nih.gov/pubmed/32921871
http://dx.doi.org/10.1016/j.ijhm.2020.102664

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