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Determinants of patient satisfaction: Lessons from large-scale inpatient interviews in Vietnam
Patient satisfaction, a healthcare recipient’s reaction to salient aspects of their service experience, has been considered an important metric of the overall quality of healthcare in both advanced and developing countries. Given the growing number of studies on patient satisfaction in developing an...
Autores principales: | , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Public Library of Science
2020
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7500619/ https://www.ncbi.nlm.nih.gov/pubmed/32946537 http://dx.doi.org/10.1371/journal.pone.0239306 |