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Early warning model for passenger disturbance due to flight delays

Disruptive behavior by passengers delayed at airport terminals not only affects personal safety but also reduces civil aviation efficiency and passenger satisfaction. This study investigated the causal mechanisms of disruptive behavior by delayed passengers in three aspects: environmental, manageria...

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Detalles Bibliográficos
Autores principales: Gu, Yunyan, Yang, Jianhua, Wang, Conghui, Xie, Guo
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Public Library of Science 2020
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7505425/
https://www.ncbi.nlm.nih.gov/pubmed/32956383
http://dx.doi.org/10.1371/journal.pone.0239141