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Risk Management in E-Commerce—A Fraud Study Case Using Acoustic Analysis through Its Complexity
This work aimed to develop business intelligence towards fraud detection using buyer-placed information combined with the sound analysis from a confirmation purchase call. We used a dataset of 789 orders in 2018, provided by different e-commerce websites and calls fulfilled from every Brazilian stat...
| Autores principales: | , , , , , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
MDPI
2019
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7514431/ http://dx.doi.org/10.3390/e21111087 |