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Prevalence and risk factors of secondary traumatic stress in emergency call-takers and dispatchers – a cross-sectional study

Background: Emergency call-takers and dispatchers (ECDs) field emergency calls and dispatch the appropriate emergency services. Exposure to the callers’ traumatic experiences can lead to psychological stress and even to secondary traumatic stress (STS). In addition, previous studies suggest that ECD...

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Detalles Bibliográficos
Autores principales: Kindermann, David, Sanzenbacher, Monique, Nagy, Ede, Greinacher, Anja, Cranz, Anna, Nikendei, Alexander, Friederich, Hans-Christoph, Nikendei, Christoph
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Taylor & Francis 2020
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7534265/
https://www.ncbi.nlm.nih.gov/pubmed/33062208
http://dx.doi.org/10.1080/20008198.2020.1799478