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Prevalence and risk factors of secondary traumatic stress in emergency call-takers and dispatchers – a cross-sectional study
Background: Emergency call-takers and dispatchers (ECDs) field emergency calls and dispatch the appropriate emergency services. Exposure to the callers’ traumatic experiences can lead to psychological stress and even to secondary traumatic stress (STS). In addition, previous studies suggest that ECD...
Autores principales: | , , , , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Taylor & Francis
2020
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7534265/ https://www.ncbi.nlm.nih.gov/pubmed/33062208 http://dx.doi.org/10.1080/20008198.2020.1799478 |