The Effects of Service Employee Resilience on Emotional Labor: Double-Mediation of Person–Job Fit and Work Engagement

This study examined the effect of service employees’ resilience on deep acting in the job demands–resources model (JD-R model). It set and verified person–job fit and work engagement as double-mediation factors between service employees’ resilience and deep acting. To accomplish this, surveys target...

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Detalles Bibliográficos
Autores principales: Lee, Myoung-Soung, Kim, Han-Seong
Formato: Online Artículo Texto
Lenguaje:English
Publicado: MDPI 2020
Materias:
Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7579619/
https://www.ncbi.nlm.nih.gov/pubmed/33019685
http://dx.doi.org/10.3390/ijerph17197198

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7579619/
https://www.ncbi.nlm.nih.gov/pubmed/33019685
http://dx.doi.org/10.3390/ijerph17197198

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