How can patient experience scores be used to predict quality inspection ratings? A retrospective cross-sectional study of national primary care datasets in the UK

OBJECTIVES: The relationship between patient feedback in the General Practice Patient Survey (GPPS) and Care Quality Commission (CQC) inspections of practices was investigated to understand whether there is an association between patient views and regulator ratings of quality. The specific aims were...

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Detalles Bibliográficos
Autores principales: Tallett, Amy, Poots, Alan J, Graham, Chris, Peters, Michele, Corbett, Rory, Sizmur, Steve, Forder, Julien
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BMJ Publishing Group 2020
Materias:
Health Services Research
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7692819/
https://www.ncbi.nlm.nih.gov/pubmed/33243813
http://dx.doi.org/10.1136/bmjopen-2020-041709

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7692819/
https://www.ncbi.nlm.nih.gov/pubmed/33243813
http://dx.doi.org/10.1136/bmjopen-2020-041709

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