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An approach to predicting patient experience through machine learning and social network analysis
OBJECTIVE: Improving the patient experience has become an essential component of any healthcare system’s performance metrics portfolio. In this study, we developed a machine learning model to predict a patient’s response to the Hospital Consumer Assessment of Healthcare Providers and Systems survey’...
Autores principales: | , , , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Oxford University Press
2020
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7727354/ https://www.ncbi.nlm.nih.gov/pubmed/33104210 http://dx.doi.org/10.1093/jamia/ocaa194 |