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Patient satisfaction from ENT telephone consultations during the coronavirus disease 2019 pandemic

BACKGROUND: Telephone consultations have rapidly increased in the out-patient setting because of the coronavirus pandemic. A quality improvement project was implemented to improve patient satisfaction of telephone consultations in our unit. METHODS: This was a prospective complete-cycle project. Pat...

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Detalles Bibliográficos
Autores principales: Zammit, M, Siau, R, Williams, C, Hussein, A
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Cambridge University Press 2020
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7729151/
https://www.ncbi.nlm.nih.gov/pubmed/33198822
http://dx.doi.org/10.1017/S0022215120002480