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Patient satisfaction from ENT telephone consultations during the coronavirus disease 2019 pandemic
BACKGROUND: Telephone consultations have rapidly increased in the out-patient setting because of the coronavirus pandemic. A quality improvement project was implemented to improve patient satisfaction of telephone consultations in our unit. METHODS: This was a prospective complete-cycle project. Pat...
| Autores principales: | , , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
Cambridge University Press
2020
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7729151/ https://www.ncbi.nlm.nih.gov/pubmed/33198822 http://dx.doi.org/10.1017/S0022215120002480 |