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Hospital service quality based on HEALTHQUAL model and trusting nurses at Iranian university and non-university hospitals: a comparative study

BACKGROUND: Establishment and improvement of patients’ trust in healthcare organizations like hospitals necessitate delivery of high-quality services by nurses, as the largest group of healthcare providers. The present study aimed to compare hospital service quality based on the HEALTHQUAL model and...

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Detalles Bibliográficos
Autores principales: Nemati, Reza, Bahreini, Masoud, Pouladi, Shahnaz, Mirzaei, Kamran, Mehboodi, Farkhondeh
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2020
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7731503/
https://www.ncbi.nlm.nih.gov/pubmed/33302943
http://dx.doi.org/10.1186/s12912-020-00513-y