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Antecedents of Webrooming in Omnichannel Retailing

Although webrooming has become common practice in omnichannel consumer behavior, only a few empirical studies have managed to shed light on the phenomenon. With this research work, we aim to investigate important antecedents of webrooming. We base our conceptual framework on anticipated utility theo...

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Detalles Bibliográficos
Autores principales: Kleinlercher, Kristina, Linzmajer, Marc, Verhoef, Peter C., Rudolph, Thomas
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Frontiers Media S.A. 2020
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7734289/
https://www.ncbi.nlm.nih.gov/pubmed/33329282
http://dx.doi.org/10.3389/fpsyg.2020.606798