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Application of the Kano model to determine quality attributes of patient's care at the primary healthcare centers of the Ministry of Health in Saudi Arabia, 2019

BACKGROUND: Patient satisfaction is the ultimate goal in any healthcare system. Together with other traditional quality indicators, patient satisfaction must be addressed to improve the quality of health care. The strategic objectives of the Ministry of Health (MOH) formulated by the Saudi National...

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Detalles Bibliográficos
Autores principales: Howsawi, Abdulaziz A., Althageel, Mamdouh F., Mohaideen, Noorulzaman K., Khan, Mohammad S., Alzahrani, Abdulaziz S., Alkhadir, Mohamed A., Alaqeel, Sulaiman M., Alkathiri, Moath A., Hawsawi, Rayan A.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Wolters Kluwer - Medknow 2020
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7745778/
https://www.ncbi.nlm.nih.gov/pubmed/33354148
http://dx.doi.org/10.4103/jfcm.JFCM_92_20