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Does quality stimulate customer satisfaction where perceived value mediates and the usage of social media moderates?
Customer is considered as the king in the world of business. The issue of customer satisfaction in electronics home appliances has received greater attention from academics and practitioners. In other words, customer satisfaction is a vital consideration in marketing. With the development of technol...
Autores principales: | , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Elsevier
2020
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7749382/ https://www.ncbi.nlm.nih.gov/pubmed/33367128 http://dx.doi.org/10.1016/j.heliyon.2020.e05710 |