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User Experience of a Chatbot Questionnaire Versus a Regular Computer Questionnaire: Prospective Comparative Study

BACKGROUND: Respondent engagement of questionnaires in health care is fundamental to ensure adequate response rates for the evaluation of services and quality of care. Conventional survey designs are often perceived as dull and unengaging, resulting in negative respondent behavior. It is necessary t...

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Detalles Bibliográficos
Autores principales: te Pas, Mariska E, Rutten, Werner G M M, Bouwman, R Arthur, Buise, Marc P
Formato: Online Artículo Texto
Lenguaje:English
Publicado: JMIR Publications 2020
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7752526/
https://www.ncbi.nlm.nih.gov/pubmed/33284125
http://dx.doi.org/10.2196/21982