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User Experience of a Chatbot Questionnaire Versus a Regular Computer Questionnaire: Prospective Comparative Study
BACKGROUND: Respondent engagement of questionnaires in health care is fundamental to ensure adequate response rates for the evaluation of services and quality of care. Conventional survey designs are often perceived as dull and unengaging, resulting in negative respondent behavior. It is necessary t...
| Autores principales: | , , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
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JMIR Publications
2020
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| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7752526/ https://www.ncbi.nlm.nih.gov/pubmed/33284125 http://dx.doi.org/10.2196/21982 |