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“If at Least the Patient Could Not Be Forgotten About”: Communication in the Emergency Department as a Predictor of Patient Satisfaction

Press Ganey survey data are used by institutions to understand patient experiences in the emergency department (ED). The present mixed-methods retrospective cohort study examined the effects of hallway placement, pain management reporting, communication approaches, time spent in the ED, and other de...

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Detalles Bibliográficos
Autores principales: Villalona, Seiichi, Boxtha, Carol, Webb, W Alex, Cervantes, Cirenio, Wilson, Jason W
Formato: Online Artículo Texto
Lenguaje:English
Publicado: SAGE Publications 2020
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7786656/
https://www.ncbi.nlm.nih.gov/pubmed/33457540
http://dx.doi.org/10.1177/2374373520957123