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“If at Least the Patient Could Not Be Forgotten About”: Communication in the Emergency Department as a Predictor of Patient Satisfaction
Press Ganey survey data are used by institutions to understand patient experiences in the emergency department (ED). The present mixed-methods retrospective cohort study examined the effects of hallway placement, pain management reporting, communication approaches, time spent in the ED, and other de...
Autores principales: | Villalona, Seiichi, Boxtha, Carol, Webb, W Alex, Cervantes, Cirenio, Wilson, Jason W |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
SAGE Publications
2020
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7786656/ https://www.ncbi.nlm.nih.gov/pubmed/33457540 http://dx.doi.org/10.1177/2374373520957123 |
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