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Associations Between Nonclinical Services and Patient-Experience Outcomes in US Acute Care Hospitals
BACKGROUND: Patient experience is an important measure of hospital quality and performance. Since the passage of the Affordable Care Act, patient experiences with their care encounters are embedded into the framework of payment incentives. However, drivers of patient experience in the context of the...
Autores principales: | , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
SAGE Publications
2019
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7786719/ https://www.ncbi.nlm.nih.gov/pubmed/33457549 http://dx.doi.org/10.1177/2374373519892770 |