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An evaluation of service user experience, clinical outcomes and service use associated with urgent care services that utilise telephone-based digital triage: a systematic review protocol

BACKGROUND: Telephone-based digital triage is widely used by services that provide urgent care. This involves a call handler or clinician using a digital triage tool to generate algorithm-based care advice, based on a patient’s symptoms. Advice typically takes the form of signposting within defined...

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Detalles Bibliográficos
Autores principales: Sexton, Vanashree, Dale, Jeremy, Atherton, Helen
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7805218/
https://www.ncbi.nlm.nih.gov/pubmed/33441189
http://dx.doi.org/10.1186/s13643-021-01576-x