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An evaluation of service user experience, clinical outcomes and service use associated with urgent care services that utilise telephone-based digital triage: a systematic review protocol

BACKGROUND: Telephone-based digital triage is widely used by services that provide urgent care. This involves a call handler or clinician using a digital triage tool to generate algorithm-based care advice, based on a patient’s symptoms. Advice typically takes the form of signposting within defined...

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Detalles Bibliográficos
Autores principales:	Sexton, Vanashree, Dale, Jeremy, Atherton, Helen
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	BioMed Central 2021
Materias:	Protocol
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7805218/ https://www.ncbi.nlm.nih.gov/pubmed/33441189 http://dx.doi.org/10.1186/s13643-021-01576-x

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