Sensing the virus. How social capital enhances hoteliers’ ability to cope with COVID-19

In this study, we propose a broad conceptual model that incorporates social capital dimensions and problem-solving routines to understand the determinants behind hotel managements’ perception of and ability to cope with the COVID-19 pandemic—and thus, to innovate their service offering. We provide e...

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Detalles Bibliográficos
Autores principales: Visentin, Marco, Reis, Rosana Silveira, Cappiello, Giuseppe, Casoli, Debora
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Elsevier Ltd. 2021
Materias:
Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7832568/
https://www.ncbi.nlm.nih.gov/pubmed/33519017
http://dx.doi.org/10.1016/j.ijhm.2020.102820

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7832568/
https://www.ncbi.nlm.nih.gov/pubmed/33519017
http://dx.doi.org/10.1016/j.ijhm.2020.102820

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