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Designing for Adaptation in Workers’ Individual Behaviors and Collective Structures With Cognitive Work Analysis: Case Study of the Diagram of Work Organization Possibilities
OBJECTIVE: We demonstrate that the diagram of work organization possibilities, a recent addition to cognitive work analysis, can be used to develop designs that promote adaptation in the workplace. BACKGROUND: Workers in sociotechnical systems adapt not just their individual behaviors but also their...
| Autores principales: | , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
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SAGE Publications
2020
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| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7876654/ https://www.ncbi.nlm.nih.gov/pubmed/32040353 http://dx.doi.org/10.1177/0018720819893510 |