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Effects of internal service quality on nurses’ job satisfaction, commitment and performance: Mediating role of employee well‐being

AIM: The attitudes and behaviours of nursing staff are critical to determine patients’ satisfaction and to have a competitive advantage for any healthcare organization. This study is set to investigate the effects of internal service quality (ISQ) on nurses’ job satisfaction, employee commitment, we...

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Detalles Bibliográficos
Autores principales: Abdullah, Muhammad Ibrahim, Huang, Dechun, Sarfraz, Muddassar, Ivascu, Larisa, Riaz, Amir
Formato: Online Artículo Texto
Lenguaje:English
Publicado: John Wiley and Sons Inc. 2020
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7877139/
https://www.ncbi.nlm.nih.gov/pubmed/33570299
http://dx.doi.org/10.1002/nop2.665