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Effects of internal service quality on nurses’ job satisfaction, commitment and performance: Mediating role of employee well‐being
AIM: The attitudes and behaviours of nursing staff are critical to determine patients’ satisfaction and to have a competitive advantage for any healthcare organization. This study is set to investigate the effects of internal service quality (ISQ) on nurses’ job satisfaction, employee commitment, we...
Autores principales: | , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
John Wiley and Sons Inc.
2020
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7877139/ https://www.ncbi.nlm.nih.gov/pubmed/33570299 http://dx.doi.org/10.1002/nop2.665 |