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New perspectives on satisfaction and loyalty in festival tourism: The function of tangible and intangible attributes
This research explains how attributes perceived during the festival celebration generate loyalty in terms of satisfaction. As regard, tangible aspects (festival entertainment and aesthetics) and intangible aspects (escapism and education) shall be differentiated. A theoretical model is proposed, whi...
| Autores principales: | , , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
Public Library of Science
2021
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7904192/ https://www.ncbi.nlm.nih.gov/pubmed/33626049 http://dx.doi.org/10.1371/journal.pone.0246562 |