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Medical dispatchers’ perception of the interaction with the caller during emergency calls - a qualitative study
BACKGROUND: Medical dispatching is a highly complex procedure and has an impact upon patient outcome. It includes call-taking and triage, prioritization of resources and the provision of guidance and instructions to callers. Whilst emergency medical dispatchers play a key role in the process, their...
Autores principales: | , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
BioMed Central
2021
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7941984/ https://www.ncbi.nlm.nih.gov/pubmed/33750425 http://dx.doi.org/10.1186/s13049-021-00860-y |