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Medical dispatchers’ perception of the interaction with the caller during emergency calls - a qualitative study

BACKGROUND: Medical dispatching is a highly complex procedure and has an impact upon patient outcome. It includes call-taking and triage, prioritization of resources and the provision of guidance and instructions to callers. Whilst emergency medical dispatchers play a key role in the process, their...

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Detalles Bibliográficos
Autores principales:	Møller, Thea Palsgaard, Jensen, Hejdi Gamst, Viereck, Søren, Lippert, Freddy, Østergaaard, Doris
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	BioMed Central 2021
Materias:	Original Research
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7941984/ https://www.ncbi.nlm.nih.gov/pubmed/33750425 http://dx.doi.org/10.1186/s13049-021-00860-y

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