Q-Meter: Quality Monitoring System for Telecommunication Services Based on Sentiment Analysis Using Deep Learning

A quality monitoring system for telecommunication services is relevant for network operators because it can help to improve users’ quality-of-experience (QoE). In this context, this article proposes a quality monitoring system, named Q-Meter, whose main objective is to improve subscriber complaint d...

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Detalles Bibliográficos
Autores principales: Terra Vieira, Samuel, Lopes Rosa, Renata, Zegarra Rodríguez, Demóstenes, Arjona Ramírez, Miguel, Saadi, Muhammad, Wuttisittikulkij, Lunchakorn
Formato: Online Artículo Texto
Lenguaje:English
Publicado: MDPI 2021
Materias:
Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7962529/
https://www.ncbi.nlm.nih.gov/pubmed/33800230
http://dx.doi.org/10.3390/s21051880

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7962529/
https://www.ncbi.nlm.nih.gov/pubmed/33800230
http://dx.doi.org/10.3390/s21051880

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