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Insecure messaging: how clinicians approach potentially problematic messages from patients

OBJECTIVE: Secure messaging has become an integrated function of patient portals, but misuse of secure messaging by both patients and clinicians can lead to miscommunication and errors, such as overlooked urgent messages. We sought to uncover variations in clinician approaches and responses to messa...

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Detalles Bibliográficos
Autores principales: Lee, Joy L, Matthias, Marianne S, Huffman, Monica, Frankel, Richard M, Weiner, Michael
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Oxford University Press 2020
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7969962/
https://www.ncbi.nlm.nih.gov/pubmed/33758796
http://dx.doi.org/10.1093/jamiaopen/ooaa051