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Insecure messaging: how clinicians approach potentially problematic messages from patients
OBJECTIVE: Secure messaging has become an integrated function of patient portals, but misuse of secure messaging by both patients and clinicians can lead to miscommunication and errors, such as overlooked urgent messages. We sought to uncover variations in clinician approaches and responses to messa...
| Autores principales: | , , , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
Oxford University Press
2020
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7969962/ https://www.ncbi.nlm.nih.gov/pubmed/33758796 http://dx.doi.org/10.1093/jamiaopen/ooaa051 |