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The mediating role of patient satisfaction and perceived quality of healthcare in the emergency department

The purpose of this research was to identify whether a certain set of drivers of satisfaction/perceived quality of healthcare (PQHC) could indirectly affect patients’ confidence/trust in the emergency department (ED). Patients were seen at an ED in the public hospital in Lisbon, Portugal between Jan...

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Detalles Bibliográficos
Autores principales: Abidova, Alina, da Silva, Pedro Alcântara, Moreira, Sérgio
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Lippincott Williams & Wilkins 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7982240/
https://www.ncbi.nlm.nih.gov/pubmed/33725994
http://dx.doi.org/10.1097/MD.0000000000025133