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The mediating role of patient satisfaction and perceived quality of healthcare in the emergency department
The purpose of this research was to identify whether a certain set of drivers of satisfaction/perceived quality of healthcare (PQHC) could indirectly affect patients’ confidence/trust in the emergency department (ED). Patients were seen at an ED in the public hospital in Lisbon, Portugal between Jan...
Autores principales: | , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Lippincott Williams & Wilkins
2021
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7982240/ https://www.ncbi.nlm.nih.gov/pubmed/33725994 http://dx.doi.org/10.1097/MD.0000000000025133 |