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Understanding Mobile Money Grievances from Tweets
Access to financial services through a mobile phone, known as Mobile Financial Services (MFS), creates an opportunity to expand the reach of financial services to the 1.7 billion unbanked adults worldwide. Nevertheless, MFS adoption has been inconsistent, which motivates a need to identify the chall...
| Autores principales: | , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
ACM Digital Library
2019
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8020815/ http://dx.doi.org/10.1145/3287098.3287123 |