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What does the patient have to say? Valuing the patient experience to improve the patient journey

BACKGROUND: Patient-reported data—satisfaction, preferences, outcomes and experience—are increasingly studied to provide excellent patient-centred care. In particular, healthcare professionals need to understand whether and how patient experience data can more pertinently inform the design of servic...

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Detalles Bibliográficos
Autores principales: Gualandi, Raffaella, Masella, Cristina, Piredda, Michela, Ercoli, Matteo, Tartaglini, Daniela
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8048032/
https://www.ncbi.nlm.nih.gov/pubmed/33858405
http://dx.doi.org/10.1186/s12913-021-06341-3