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What does the patient have to say? Valuing the patient experience to improve the patient journey
BACKGROUND: Patient-reported data—satisfaction, preferences, outcomes and experience—are increasingly studied to provide excellent patient-centred care. In particular, healthcare professionals need to understand whether and how patient experience data can more pertinently inform the design of servic...
| Autores principales: | , , , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
BioMed Central
2021
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8048032/ https://www.ncbi.nlm.nih.gov/pubmed/33858405 http://dx.doi.org/10.1186/s12913-021-06341-3 |