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Use numbers not words! Communicating hotels’ cleaning programs for COVID-19 from the brand perspective

After hotels in many countries were forced to close in government-imposed lockdowns during the COVID-19 pandemic, there is an inherent need to communicate how they deal with the coronavirus to motivate guests to visit. However, lack of knowledge about how to persuasively communicate about hotels’ cl...

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Detalles Bibliográficos
Autores principales: Jiménez-Barreto, Jano, Loureiro, Sandra, Braun, Erik, Sthapit, Erose, Zenker, Sebastian
Formato: Online Artículo Texto
Lenguaje:English
Publicado: The Authors. Published by Elsevier Ltd. 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8055116/
https://www.ncbi.nlm.nih.gov/pubmed/33897084
http://dx.doi.org/10.1016/j.ijhm.2021.102872