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Use numbers not words! Communicating hotels’ cleaning programs for COVID-19 from the brand perspective
After hotels in many countries were forced to close in government-imposed lockdowns during the COVID-19 pandemic, there is an inherent need to communicate how they deal with the coronavirus to motivate guests to visit. However, lack of knowledge about how to persuasively communicate about hotels’ cl...
Autores principales: | Jiménez-Barreto, Jano, Loureiro, Sandra, Braun, Erik, Sthapit, Erose, Zenker, Sebastian |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
The Authors. Published by Elsevier Ltd.
2021
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8055116/ https://www.ncbi.nlm.nih.gov/pubmed/33897084 http://dx.doi.org/10.1016/j.ijhm.2021.102872 |
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