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A DEA-Based Decision Support Framework for Organizations' Performance Evaluation considering TQM and Knowledge Management

Total quality management (TQM) and knowledge management (KM) play a significant role in improving the situation of the organization and creating and maintaining competitive advantage (CA). Therefore, harmonizing TQM and KM with the organizational goals and performance leads to the organization'...

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Detalles Bibliográficos
Autores principales: Karami, Azin, Shirouyehzad, Hadi, Asadpour, Milad
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Hindawi 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8060082/
https://www.ncbi.nlm.nih.gov/pubmed/33953897
http://dx.doi.org/10.1155/2021/6654600