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‘The nurse did not even greet me’: how informed versus non-informed patients evaluate health systems responsiveness in South Africa

INTRODUCTION: Universal Health Coverage is not only about access to health services but also about access to high-quality care, since poor experiences may deter patients from accessing care. Evidence shows that quality of care drives health outcomes, yet little is known about non-clinical dimensions...

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Detalles Bibliográficos
Autores principales: Hompashe, Dumisani MacDonald, Gerdtham, Ulf-G, Christian, Carmen S, Smith, Anja, Burger, Ronelle
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BMJ Publishing Group 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8074562/
https://www.ncbi.nlm.nih.gov/pubmed/33893142
http://dx.doi.org/10.1136/bmjgh-2020-004360