Impact of lean service, workplace environment, and social practices on the operational performance of India post service industry

This paper aims to study the determinants of the Lean Service System (LSS) on the Operational Performance (OP) of India's mail service in the National Sorting Hub (NSH), Mangaluru, Karnataka, the southern part of India. Measuring the OP in mail service is a big challenge in the postal service i...

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Detalles Bibliográficos
Autores principales: Vadivel, Sengazhani Murugesan, Sequeira, Aloysius Henry, Sakkariyas, Robert Rajkumar, Boobalan, Kirubaharan
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Springer US 2021
Materias:
S.I. : Business Analytics and Operations Research
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8087899/
https://www.ncbi.nlm.nih.gov/pubmed/33967367
http://dx.doi.org/10.1007/s10479-021-04087-z

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8087899/
https://www.ncbi.nlm.nih.gov/pubmed/33967367
http://dx.doi.org/10.1007/s10479-021-04087-z

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