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Exploring Sources of Satisfaction and Dissatisfaction in Airbnb Accommodation Using Unsupervised and Supervised Topic Modeling

This study aims to examine key attributes affecting Airbnb users' satisfaction and dissatisfaction through the analysis of online reviews. A corpus that comprises 59,766 Airbnb reviews form 27,980 listings located in 12 different cities is analyzed by using both Latent Dirichlet Allocation (LDA...

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Detalles Bibliográficos
Autores principales: Ding, Kai, Choo, Wei Chong, Ng, Keng Yap, Ng, Siew Imm, Song, Pu
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Frontiers Media S.A. 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8096999/
https://www.ncbi.nlm.nih.gov/pubmed/33967922
http://dx.doi.org/10.3389/fpsyg.2021.659481