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Modifying the SERVPERF to assess paratransit minibus taxis trotro in Ghana and the relevance of mobility-as-a-service features to the service

In Ghana, minibus taxis (trotros) are an important mode of transport that commute about 60% of the traveling public. In spite of their popularity, minibuses are generally inefficient, disorganized and have low service quality. In an attempt to assess service quality of the service, a modified SERVPE...

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Detalles Bibliográficos
Autores principales: Dzisi, Emmanuel, Obeng, Daniel Atuah, Tuffour, Yaw Adubofour
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Elsevier 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8176316/
https://www.ncbi.nlm.nih.gov/pubmed/34136679
http://dx.doi.org/10.1016/j.heliyon.2021.e07071