Quality Evaluation of Health Services Using the Kano Model in Two Hospitals in Peru

Public–private partnerships (PPP) represent an alternative model of health management focused on improving the quality of health services, particularly in emerging countries. To date, a systematic method to improve the perceived quality of health services by healthcare users in Peru has not been est...

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Detalles Bibliográficos
Autores principales: Barrios-Ipenza, Fernando, Calvo-Mora, Arturo, Criado-García, Fernando, Curioso, Walter H.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: MDPI 2021
Materias:
Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8201113/
https://www.ncbi.nlm.nih.gov/pubmed/34200305
http://dx.doi.org/10.3390/ijerph18116159

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8201113/
https://www.ncbi.nlm.nih.gov/pubmed/34200305
http://dx.doi.org/10.3390/ijerph18116159

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