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Effect of Real-Time Feedback Devices on Primary Care Patient Experience Scores: A Cluster-Randomized Trial

Patient experience is a critical measure for ambulatory primary care, although it is unclear how to best improve patient experience scores. This study aimed to determine whether use of a real-time feedback (RTF) device improved patient experience scores in a cluster-randomized trial. The primary out...

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Detalles Bibliográficos
Autores principales: Philips, Kaitlyn, Dadlez, Nina, Fazzari, Melissa, Samuel, Shawn, Southern, William, Heo, Moonseong, Azad, Namita, Drasher, Michael, Rinke, Michael L
Formato: Online Artículo Texto
Lenguaje:English
Publicado: SAGE Publications 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8205333/
https://www.ncbi.nlm.nih.gov/pubmed/34179376
http://dx.doi.org/10.1177/2374373521996957