A Matter of Feelings: Mediators’ Perceptions of Emotion in Hierarchical Workplace Conflicts

Emotions play a central role in the process of conflict and resolution. For a mediator, it is important to recognize emotions correctly and act upon them. Whether interventions are appropriate depends to a large extent on the ability of mediators to accurately perceive the emotions of conflict parti...

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Detalles Bibliográficos
Autores principales: Kalter, Meriem, Bollen, Katalien, Euwema, Martin, Verbeke, Alain-Laurent
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Frontiers Media S.A. 2021
Materias:
Psychology
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8209263/
https://www.ncbi.nlm.nih.gov/pubmed/34149517
http://dx.doi.org/10.3389/fpsyg.2021.629768

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8209263/
https://www.ncbi.nlm.nih.gov/pubmed/34149517
http://dx.doi.org/10.3389/fpsyg.2021.629768

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