Cargando…
A Matter of Feelings: Mediators’ Perceptions of Emotion in Hierarchical Workplace Conflicts
Emotions play a central role in the process of conflict and resolution. For a mediator, it is important to recognize emotions correctly and act upon them. Whether interventions are appropriate depends to a large extent on the ability of mediators to accurately perceive the emotions of conflict parti...
| Autores principales: | , , , |
|---|---|
| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
Frontiers Media S.A.
2021
|
| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8209263/ https://www.ncbi.nlm.nih.gov/pubmed/34149517 http://dx.doi.org/10.3389/fpsyg.2021.629768 |