Factors that Affect Depression and Anxiety in Service and Sales Workers Who Interact With Angry Clients

INTRODUCTION: We evaluated depression and anxiety in service and sales workers from Korea who interacted with angry clients to identify factors that mediated and moderated depression and anxiety in these workers. METHODS: This was a secondary analysis of data from the fifth Korean Working Conditions...

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Detalles Bibliográficos
Autores principales: Park, Jungsun, Kim, Yangho
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Occupational Safety and Health Research Institute 2021
Materias:
Original Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8209345/
https://www.ncbi.nlm.nih.gov/pubmed/34178399
http://dx.doi.org/10.1016/j.shaw.2020.11.001

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8209345/
https://www.ncbi.nlm.nih.gov/pubmed/34178399
http://dx.doi.org/10.1016/j.shaw.2020.11.001

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