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Postdischarge 24/7 Hotline Service for Neurology and Neurosurgery Patients and 1-Year Impact on Readmission Rates, Unplanned Emergency Department Visits, and Patient Satisfaction
OBJECTIVE: Telephone triage is a system in which trained nurses use standardized protocols to evaluate symptoms over the phone and determine the appropriate course of action. MATERIALS AND METHODS: We implemented a protocol for systematic follow up phone calls and telephonic triage to families of ne...
Autores principales: | , , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Wolters Kluwer - Medknow
2021
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8244688/ https://www.ncbi.nlm.nih.gov/pubmed/34268157 http://dx.doi.org/10.4103/ajns.AJNS_479_20 |