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Categorising patient concerns using natural language processing techniques

OBJECTIVES: Patient feedback is critical to identify and resolve patient safety and experience issues in healthcare systems. However, large volumes of unstructured text data can pose problems for manual (human) analysis. This study reports the results of using a semiautomated, computational topic-mo...

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Detalles Bibliográficos
Autores principales: Fairie, Paul, Zhang, Zilong, D'Souza, Adam G, Walsh, Tara, Quan, Hude, Santana, Maria J
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BMJ Publishing Group 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8246286/
https://www.ncbi.nlm.nih.gov/pubmed/34193519
http://dx.doi.org/10.1136/bmjhci-2020-100274